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- Q:Where is your company located? How can I visit there?
A: Our factory is located in Shijiazhuang, Hebei Provice. Welcome to visit us.
- Q: Can I get a sample and how long will it take?
A: Yes, we could offer the sample for free charge, you need bear the freight cost. Within 3 days will be sent out.
- Q: Whether my own customized products can be made?
A: Sure, we are glad to receive your customized order. Such as print your logo on the products or package will be well accepted.we have our own design team
A: We will accept your order above USD 3000, and samples can be sent to you for testing.
- Q: Can you delivery the goods to us by sea, by air, or by air express?
A: Of course, we can. But will not suggest shipping by sea, if the volume less than 1CBM
- Q: Can you supply product inspection certificate?
A: We can supply the certification for you, if needed.
- Q: How long is your delivery time?
A: Generally it will take 2-3 weeks after workable payment
- Q: What’s your payment term?
A: 30% or 50% TT in advance ,70% or 50% the balance againist the copy of B/L
- Q: How to solve the quality problem after received the goods.
A: Send the product photos/video to us by email, or send a sample of it to us by express.
Once the problem has been confirmed, we will give you a satisfied solution